BART says: Yes, Wi-Fi coverage is bad, but you shouldn’t be using it

You heard it here first. In May, I wrote that the new Wi-Fi service on BART needs some improvement. My blog post was picked up by the Contra Costa Times, and here’s what they had to say about my overall impression that it’s a marginal service:

[BART spokesperson Linton] Johnson acknowledged that Wi-Fi Rail is adjusting the placement of the access points.

“At this point, this is an internal test. Although customer feedback is valuable, this part of the test isn’t designed for that. Maybe the next part will be,” he said.

One thing that I’ve learned in my career in high-tech is that early customers will work with you and help you fix just about anything because of their enthusiasm. It’s one of the big reasons why I’ve spent more than half my time at start-up companies. I’d be interested in learning more about how the trains are getting connected up, and I’d dearly like to see an wireless LAN connection that could stay up when the trains are in the tunnels. I’d also like to think that my opinions about wireless LANs might be worth something.

One Response to “BART says: Yes, Wi-Fi coverage is bad, but you shouldn’t be using it”

  1. Sparky-WiFi says:

    Patience my friends. 4 downtown platforms are between 15-18mbps “ON THE FIRST TRY”. try a speedmeter test on your verizon card and see what you get. on the train you get lag between stations cuz the radio interface has not been installed yet on the 650+ trains to regulate the signal from within the car. blame it on 80-90% h2O in the human occupants that drain the bars. give it some time. imagine 15-18bandwidth on your way to work end to end (that’s 104 miles of track). bring the fiber and they will come. all good things come to those who are willing to wait.

Leave a Reply