I’m flying to Orlando for the IEEE today. Unfortunately, a cross-country trip burns the whole day on the airplane, so I had to catch a 7:40 am flight this morning. On Friday morning, American Airlines helpfully sent me this e-mail:
From: American Airlines [email@example.com]
To: Matthew Gast
It’s that time of year again – time to set those clocks ahead an hour. And this year, Daylight-Saving Time arrives even earlier. So, after you pack your bags and review your itinerary Saturday night, don’t forget to “spring forward”. We don’t want you to miss your flight this Sunday.
While I’m pleased that they felt the need to notify me, e-mail is the wrong way to do it. My e-mail box overflows with spam and mailing lists, so there was no guarantee that the message would get to me.
“Unexpected” changes are one of the reasons I signed up for flight paging to my cell phone years ago. (American could learn a few lessons from United. United pages any flight with my frequently flier number, whereas on American, I need to manually create notifications for any flights after pulling them up on the American site.)
I didn’t rely on my mobile phone this morning, and that’s good. American didn’t deliver my flight page at all for the first flight of the day. Curiously, they did deliver the notification for my second flight while I was in the air on the first one. Furthermore, T-Mobile’s automatic time update didn’t hit the phone’s clock until about 6:30 this morning, so it was also lagging by an hour.
My old-fashioned alarm clock came through again. As I was leaving the house, I noticed that my NTP-connected machines (Myth and Asterisk) had correctly updated their clocks, but the VCR that pulls the time signal from PBS had not.